Refund Policy

By using VPNgogo service you agree to our Terms and Conditions, Privacy Policy and Refund Policy.

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New users can try VPNgogo free for trial period. After your trial period, your have to pay for using according to your tariff.

If you aren’t satisfied with VPNgogo service for any reason whatsoever, then you can claim a refund within 30 days of your payment date.

VPNgogo offer a totally transparent process when it comes to refund policy. First, of course, if you have any problems, we try to solve them. If you are still not satisfied after our help, we make a refund. VPNgogo is committed to process refunds within 72 hours of a valid refund request. Payments may take up to 30 days to appear in your account depending on your bank, card or payment provider.

Please note that trial period is not subject to any refund under any circumstances.

Contact Us

If you have any questions on how to make refund or any other problems, please contact technical support in client area or by e-mail In e-mail write your username and the reason of refund.

This Refund Policy is subject to all VPNgogo terms and conditions.